Customer Support (Messaging) - Arabic/English - Music Streaming
ModSquad
Job Highlights
- Work from home
- People are driven to do more for the customer and exercise good judgment in their favor when the opportunity presents itself
- Customer service experience
- Ability to quickly identify any and all issues the customer may have
Job description
What s In It For You:
- The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
- Flexible self-scheduling
- Access to Hot Gigs postings exclusive to the Mod Network
- Work from home
- Competitive hourly rate - Discussed during your first interview
- Paid orientation
- Ability to quickly identify any and all issues the customer may have
- Ability to maintain high engagement with both the project and customers
- Someone who wants to help the customer, not just move to the next one
- People are driven to do more for the customer and exercise good judgment in their favor when the opportunity presents itself
- Customer service experience; familiarity handling chats
- Professional/business level proficiency in Arabic and English
- Dedicated laptop or desktop computer with Windows 10 or above
- Willingness to install MSQ security software and 2FA app on the phone
- Stable broadband internet connection of 25 MBS or greater
- 4GB RAM or better
- Dual monitors highly recommended
Full Time, Permanent
Voice / Blended
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